The Way Systems Go Bad

To be clear what we will be discussing in these posts are systems whose original intent was to provide a public service or a legitimate commercial service.

Over time,  these systems can be corrupted by individuals either maliciously or through prolonged benign indifference. In both cases, the public or paying customer is denied fair or legally required or ethically entitled services or benefits.

In some cases, the actors responsible gain personal benefit.

In some cases there is only one victim who loses.  In others, there are many victims who lose.

Let's see if we can do something about that.



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